Summary Resume: Michael R Royce 77 Auburn Street (603) 224-3805 Concord, NH 03301-3047 MRR@RoyceFamily.com ______________________________________________________________________ OBJECTIVE: ______________________________________________________________________ Technical position that will improve computer usage for the end user. ______________________________________________________________________ SUMMARY: ______________________________________________________________________ * Computer problem solver * Extensive experience with computer resource & usage management * Development & support of productive financial applications * Installation of hardware & software * Database, Web design & maintenance * Training ______________________________________________________________________ A BRIEF SUMMARY OF WHY YOU NEED ME: ______________________________________________________________________ I offer a distinctive blend of vision, creative problem solving & computer skills with a collaborative style of leadership that gets quick results that everyone can use. Try to envision how a few of my project solutions would help your organization: Example (1): A quote from a Micro Focus Cobol newsletter: "With project failure rates considered the "worst in decades", the challenges of distributed teams, numerous automation tools, and multiple methodologies, mean today's software development teams are inherently burdened with a tremendous amount of complexity. Yet despite increasing failure rates, teams continue to ignore the true reason for these failures - requirements definition." I read this stuff all of the time. My projects do not fail because I take all steps necessary to achieve expected results. Example (2): The position I liked best & most responsible: With only 3 years of computer development experience (and NO Unisys experience - this would be unheard of in the consulting business of today - too bad because clients lose a lot of good people), the best position I have had with my career was 10 years as IT Director / Systems Analyst / Programmer for the Concord School District. I liked that position best because I created the Unisys mainframe computer system 6-months after CSD purchased their computer. I added applications (payroll, budgets, account receivable / payable, personnel, student records / scheduling, health records, food services, attendance, report cards, guidance analysis, utility usage (electricity, fuel oil & gas), etc.) most purchased from Unisys and extensively altered or custom built to meet the ever changing user needs. After working a couple of weeks, I asked the hiring manager (Norman Demers – Treasure of Concord School District – Assistant Director (Retired) of Concord Water Department Home Phone: (407) 884-5920 DemersN@embarqmail.com) “Why was I hired with NO Unisys experience ?”. He said, “You can think !!!” (good answer). I designed & installed equipment to network the computer system that tied all 12 schools together with the business office. This was my most productive work environment because I was free to do everything that was necessary to solve computer-related problems. The only reason I am not with Concord today is because of budget cuts. It seems I did this so well that Unisys technical staff, from throughout New England, visited the school district's data center to understand what I was doing that was so much better. (One team manager told me that nobody was utilizing computer resources and producing results like I was. At the time, I didn't think much about this comment but over the years I have learned he was correct - not very many computer systems work well - most IT departments & software vendors are not responsive to user needs). Example (3): Most challenging project completed: I rewrote the Unisys financial package that did not work at all. This is a very long story but the net result is that the school district had a full functional financial system and Unisys paid the school district $10,000 for my batch program changes that they could not fix themselves. Unisys did not want my new on-line program (workhorse of the system - theirs didn't work at all) because they thought it was too complicated. My on-line program was 50% smaller and accomp- lished more. Over time, I rebuilt the payroll & financial systems, taking the best features of each totally unrelated application and making them work seamlessly together. Example (4): Very good working with clients: At the Bank of Boston (now Bank of America), the payroll systems manager told me I was the only consultant that gave him what he wanted. (Again, I provide service, I get things done correctly) Example (5): Creative computer processing: On a Y2K project, one phase was to merge on-going development from other departments with source code that had already been Y2Ked. With my process, I could merge 125 programs per day. Other contractors would merge 5 programs per day. I offered to share my process with other Y2K contractors but they were not interested (nor did the company care). Example (6): Flexible creative computer projects: The past few years, I have donated consulting days to our Public TV Auction, Channel 11, Durham, NH (1 day per auction day - 87 consulting days in 9 years). These consulting days are very diverse - that is, I need to be very creative instantly. Again, plain and simply, I get things done. With my extensive experience, I have many supporting stories. Just ask, chances are I have already solved your typical kinds of problems elsewhere. ______________________________________________________________________ TECHNICAL PROFILE: ______________________________________________________________________ HARDWARE: IBM PC, PS/2 Mainframes: IBM 1401, 370, 3090, 9021/982, 9672, Unisys B1865, B1990, Honeywell 2040A NETWORKS: Local/Wide Area, Novell, Peripherals. SOFTWARE: Operating Systems: Mainframe & PC Operating Systems: MVS/XA, VMS, VS, DOS/VSE, MCPII, MS-DOS, OS, OS/2, Windows 3.1 / 95 / ME / NT / 2000 / XP / 2003. Programming Languages: BAL, DAP, NDL, JCL, Cobol, Cobol/2, Micro Focus (MicroFocus) NetExpress Cobol, Flexus SP2, RM Cobol, C, C++, 4GL, Fortran, Quick, SPD Professional and Visual BASIC, MS-ACCESS, HTML, Microsoft .NET Technology. Applications: Microsoft, Data Conversions, data editors BRIEF & Multi-Edit, Insurance, Payroll, Financial, Education, Administration, Retail, TSO, ICCF, Cande, Endevor, PVCS, IQ Report Writer, On-line HELP. ______________________________________________________________________ EXPERIENCE: ______________________________________________________________________ COMPUTER CONTRACTOR ------------------------ Many Projects IMPLEMENTATION SUPPORT SPECIALIST ---------- Horizon-Boss SYSTEMS DEVELOPMENT ------------------------ CCR Data Systems SYSTEMS DEVELOPMENT SPECIALIST VI ---------- State of NH SYSTEMS DEVELOPMENT SPECIALIST V ----------- State of NH COMPUTER CONTRACTOR ------------------------ Sun Life of Canada, Fidelity Investments, The Bank of Boston, Anderson Systems, Inc., Genesys Software Systems, City of Concord SPECIAL PROJECTS PROGRAMMER ---------------- RealWorld Corp. ADJUNCT PROFESSOR -------------------------- NH Technical Institute IT DIRECTOR / SYSTEMS ANALYST / PROGRAMMER - Concord School District PROGRAMMER --------------------------------- Concord Group Insurance ______________________________________________________________________ Full featured resume with references available at www.roycefamily.com/resume.htm ______________________________________________________________________